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Kanban

The Three Indicators

28 September 2020 by Robert Falkowitz Leave a Comment

dangerous curve ahead sign

When managing work in an agile manner, we should consider three types of indicators: lead, lag and along.

Filed Under: Continual improvement, Kanban Tagged With: along indicator, indicator, lag indicator, lead indicator

Measuring Flow Efficiency

6 August 2020 by Robert Falkowitz

Flow efficiency metric

A very low overhead method is proposed for accurately measuring flow efficiency with flow management software.

Filed Under: Kanban Tagged With: flow efficiency

Kanban in the Time of Corona

23 March 2020 by Robert Falkowitz

corona virus

I went to the supermarket yesterday and was delighted to see a standard kanban practice was implemented there. Attempting to limit the density of the shoppers in the store, you had to wait at the entry for a card—in fact, a kanban card—before entering. At the exit, you returned the card, enabling another entry to […]

Filed Under: Kanban Tagged With: kanban card, queue management, WIP limit

Is Kanban a Visual Management Method?

12 February 2019 by Robert Falkowitz Leave a Comment

kanban board with swim lanes

Kanban is very frequently described as “a visual management method for projects”. But is this really true? I believe it misses the core of understanding kanban and creates many misconceptions.

Filed Under: Kanban Tagged With: just in time, kanban board, kanban card, kanban maturity, knowledge work, marey chart, Marshall McLuhan, project management method, pull method, push method, ticketing tools, Toyota Production System, visualization, work flow

Managing Context Switching

10 September 2018 by Robert Falkowitz 3 Comments

context switching

It has become a commonplace that the throughput of a team’s or individual’s work is sig­ni­fi­cant­ly slowed by context switching. If, instead of trying to multi-task and performing many different tasks within a given lapse of time, we finish a task before we start another, there will be much less context switching. Con­se­quent­ly, we would […]

Filed Under: Kanban Tagged With: context switching, cost of interruptions, flow, flow optimization

Kanban and field service

12 June 2018 by Robert Falkowitz Leave a Comment

Mobile card board in vehicle

Field service work has a variety of constraints and special characteristics that may influence how the flow of field service work is managed using kanban. What is different about field service and what should we take into account when using kanban to manage field service work? Many of the issues that I will describe may […]

Filed Under: Kanban Tagged With: field service, kanban board, mobile kanban board, pre-commitment, resource liquidity, robotic process automation, waste

Violin plots for services & kanban

16 March 2018 by Robert Falkowitz 1 Comment

Concept of a violin plot

I have frequently remarked that “traditional” analysis of service events and the plotting of data is highly misleading. This is due to a distribution of data that is neither symmetric nor normal. A useful data plotting tool for asymmetric, non normal data distributions is the violin plot. This article joins my series of articles concerning […]

Filed Under: Graphical management tools, Kanban, Service Management Tagged With: asymmetric distribution, box plot, histogram, interquartile range, lead time, median, normal distribution, probability density, reliability, tools, violin plot

Using spare time

5 March 2018 by Robert Falkowitz 1 Comment

lean-kanban task management goals

There is a strong contrast between the traditional management view of spare time and the kanban view. Traditional managers1 view spare time as something to avoid, as a sign of inefficiency or even laziness. One important responsibility of such managers is to keep workers busy. In contrast to this, network queuing theory—and kanban in particular—show […]

Filed Under: Kanban Tagged With: continual improvement, coordination, Cynefin Framework, incremental improvement, kanban board, learning, leisure, perfection, spare time, value stream, waste

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