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Service Management Automation

Types of Tool Automation

13 October 2013 by Robert Falkowitz Leave a Comment

Types of tool automation The fundamental difference between a software tool and most types of tools is that software can be programmed to automate one or more tasks. Most other tools do not automate work at all, only extending the capabilities of the wielder of the tool. Certain mechanical tools can automate a task, but, […]

Filed Under: Availability mgmt, Change management, Incident Management, Risk management, Service level management, Service Management Automation, Service Management Tools, Tools Tagged With: automation, change management, Incident Management, incident management tools, service management tools

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