| Event date: | 22 October 2012 15:00 - 15:45 | |
| Venue: | itSMF Sweden Annual Conference Kungliga Operan Gustav Adolfs torg 2 Stockholm Sweden |
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| Details: | An analysis of the various methods used to select ITSM tools shows that only the most mature organizations choose them for the value that they provide as part of a socio-technical system. In order to understand that value, we must return to the basics of understanding what tools really are and how they can provide both intrinsic and extrinsic value. You may view the presentation here: |
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| Event organizer: | itSMF Sweden Annual Conference | Organizer's web site |
| Available places: | ∞ | |
| Price per seat: | CHF50.00 | See event organizer's site for more details |
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