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The Cost of Quality—Building a Service Management Business Case and Preparing for Continual Improvement

Event date:9 September 2009 10:00 - 10:45
Venue:itSMF Hungary Annual Conference
Paulay Ede u.
Budapest
Hungary
Details:

A discussion of building business cases for ITSM improvement initiatives based on the Cost of Quality method

cost vs. quality
Event organizer:itSMF HungaryOrganizer's web site
Available places:∞
Price per seat:CHF50.00See event organizer's site for more details
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The Cost of Quality—Building a Service Management Business Case and Preparing for Continual Improvement
itSMF Hungary Annual Conference
Paulay Ede u.
Budapest,
Hungary
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