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On the origin and the descent of managing services. We put meat on the bones.

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Le futur est Lean ; Yes, you Kanban

Event date: 19 June 2014 15:00 - 15:45
Venue: Hôtel Alpha-Palmiers
rue du Petit-Chêne
Lausanne
Switzerland
Details:

The future of service management must go beyond the “traditional” frameworks in use today, such as ITIL®. How can Kanban help service providers be more efficient and truly implement continual improvement?

You may view the video here. Subtitles in English are available.

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Event organizer: itSMF Switzerland Organizer's web site
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Price per seat: See event organizer's site for more details
Bookings no longer allowed on this date.
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Le futur est Lean ; Yes, you Kanban
Hôtel Alpha-Palmiers
rue du Petit-Chêne
Lausanne,
Switzerland
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