|Event date:||12 September 2012 11:00 UTC+1 - 11:45|
|Venue:||itSMF Poland Annual Conference |
An analysis of the various methods used to select ITSM tools shows that only the most mature organizations choose them for the value that they provide as part of a socio-technical system. In order to understand that value, we must return to the basics of understanding what tools really are and how they can provide both intrinsic and extrinsic value.
|Event organizer:||itSMF Poland|
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itSMF Poland Annual Conference
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