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ISO/IEC 20000 – Certification and Qualification Aspects

Event date:28 May 2009 11:00 UTC+1 - 12:00
Venue:itSMF 3rd Regional Conference, Southeast Europe Ohrid Macedonia
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An overview of what is entailed in certifying an organization as conforming to ISO/IEC 20000 as well as the training and qualification systems for practitioners, consultants and auditors.

ISO 20000 - Qualification Scheme
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ISO/IEC 20000 – Certification and Qualification Aspects
itSMF 3rd Regional Conference, Southeast Europe
Ohrid,
Macedonia
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