|Event date:||28 May 2009 11:00 UTC+1 - 12:00|
|Venue:||itSMF 3rd Regional Conference, Southeast Europe |
An overview of what is entailed in certifying an organization as conforming to ISO/IEC 20000 as well as the training and qualification systems for practitioners, consultants and auditors.
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itSMF 3rd Regional Conference, Southeast Europe
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