| Event date: | 22 September 2011 10:00 UTC+1 - 10:45 | |
| Venue: | 1st itSMF Belgium Tooling Event Brussels Belgium | |
| Details: | Presentation of how the selection and implementation process of ITSM tools should be based on ITSM architectural principles. Presentation is drawn from the book IT Tools for the Business when the Business is IT. | |
| Event organizer: | itSMF Belgium | Organizer's web site |
| Available places: | ∞ | |
| Price per seat: | See event organizer's site for more details |
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