| Event date: | 3 September 2009 10:00 UTC+1 - 10:45 | |
| Venue: | itSMF Czech Republic Annual Conference Prague Czech Republic | |
| Details: | A discussion of building business cases for ITSM improvement initiatives based on the Cost of Quality method |  |
| Event organizer: | itSMF Czech Republic | Organizer's web site |
| Available places: | ∞ | |
| Price per seat: | CHF50.00 | See event organizer's site for more details |
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The Cost of Quality—Building a Service Management Business Case and Preparing for Continual ImprovementitSMF Czech Republic Annual Conference
Prague,
Czech Republic
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