| Event date: | 29 January 2019 17:00 - 17:45 UTC+1 | |
| Venue: | Online BrightTalk | |
| Details: | Using AI is becoming increasingly common for the delivery and the management of services. Most discussions talk about the technology behind AI and the role of data scientists and application developers in creating and managing AIs for services. But what is the role of the service manager? You may view the presentation here. |  |
| Event organizer: | Brighttalk ITSM Summit | Organizer's web site |
| Price per seat: | Free | See event organizer's site for more details |