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What IT Service Management can Learn from the Aviation Industry

Event date:22 September 2009 09:30 UTC+1 - 10:15
Venue:Copenhagen
Copenhagen
Denmark
Details:

Many of the weaknesses in implementations of ITSM processes, such as in configuration, availability, capacity, incident and problem management, have robust solutions in the aviation industry. What is different, and what can IT learn from aviation?

maintaining an airplane
Event or­ga­ni­zer:Dansk IT Annual ConferenceOrganizer's web site
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What IT Service Management can Learn from the Aviation Industry

Copenhagen

Copenhagen,

Denmark

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