• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training & Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

controls

Values trump controls

17 October 2015 by Robert Falkowitz 3 Comments

values trump controls

Fuzzy values versus precise controls It may seem odd that one of the fuzziest aspects of management wins out over one of the most clearly defined. But, whatever controls you might put in place, the values of the people being controlled inevitably win out. The example of Volkswagen may cast some light on this all […]

Filed Under: Vision Management Tagged With: controls, values

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The Three Indicators
  • Visualization of Configurations
  • How to increase visualization maturity

Tag Cloud

flow efficiency Incident Management flow manifesto for software development ITIL automation incident service request kanban board bias value waste process definition service manager risk adaptive case management urgency resource liquidity cause context switching manifesto process metrics change control agile service management tools Service Management kanban change management value stream knowledge work incident management tools lean impact Cost of Delay lean management problem knowledge management agility rigidity priority
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2021 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in