• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training and Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

goals

…in a vision once I saw

18 December 2014 by Robert Falkowitz Leave a Comment

Damsel with a dulcimer

The main emotional drivers of organizations are fear and hope. Fear is kept under control through the management of risk. Hope is embodied and managed via a shared vision.☭ The vast majority of the management activities (as opposed to the manufacturing or service delivery activities) in any organization are derived from this dyad, although fear […]

Filed Under: Vision Management Tagged With: fear, goals, hope, management by objective, mission statement, motivation, objective, Peter Drucker, risk, vision, vision management, vision statement

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The role of the problem manager
  • The Three Indicators
  • Visualization of Configurations

Tag Cloud

flow Cost of Delay priority service manager resource liquidity kanban process definition lean management risk knowledge management problem agile service request ITIL change management manifesto for software development kanban training process metrics histogram impact incident Incident Management kanban board bias incident management tools manifesto rigidity cause automation leadership waste knowledge work flow efficiency service management tools process ITSM lean value stream tools context switching
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2022 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in