This is the Cookie Policy for This View of Service Management…, accessible from https://www.3cs.ch
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the site’s functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
Technical or required cookies
These cookies are used to make the site work. For example, some cookies may be used to determine that you are the same visitor as you go from page to page. In general, such cookies are made unique via hashed or even double-hashed data in the cookie name. It is virtually impossible to calculate the data underlying that has.
Functional cookies
These cookies are generally used to ensure the smooth flow of your visit. For example, if you place an order for a training course, a cookie might track where you are in the order process. Or, suppose you accept our cookie policy on the home page. You don’t want to be asked again on every other page or on each visit to the site. A third example might be their use as part of a secure login. Such cookies may use the hashing technique described above.
Personalization cookies
These cookies track your behavior on the site. They may be used, for example, to determine that you read a particular article. We do not currently use these cookies for any purpose. However, third party service providers we use, such as Google, may use them to personalize the information they display to you via their own services.
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
Session related cookies: If you visit our site then we will use cookies to identify you during the session. These cookies will be deleted when you leave the site
Account related cookies: If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
Login related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. Visitors who do not have cookies enabled cannot log in to the site.
Order processing related cookies: This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Site preferences cookies: In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Mailing list opt-in cookies: If a visitor opts in to our mailing list from the web site, cookies may be set to control the double opt-in process.
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
This site uses functionality from MailChimp to automatically send email to visitors who have opted in to our mailing. Cookies may be set to support this functionality.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
We hope that has clarified things for you. If there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information then you can contact us via email at the address in the footer of this page.
To accept our cookie policy and hide the nag message about cookies, or to limit the use of cookies, click on the button below and select your option from the buttons that appear at the bottom of the screen:
Change cookie settings
NB: The irony of the situation is that the only way we can remember your choice is by setting yet another cookie!
For more general information about cookies, you may wish to consult the About Cookies website, which offers guidance for all modern browsers.
The following cookies may be set on your device, depending on how you use the site.
| Name | Purpose | Duration |
|---|---|---|
| __cfduid | identify trusted web traffic | 1 year |
| mailchimp_landing_site | Remarketing | 28 days |
| mailchimp_user_email | Remarketing | 28 days |
| mailchimp_user_previous_email | Remarketing | 28 days |
| __stripe_mid | Sales | 1 year |
| MOODLEID1_ | Store login name from session to session for access to training courses | 1 year |
| moodleSession | Maintain connection from page to page | Session |
| wp-settings-[integer] | Editor settings | 1 year |
| wp-settings-time-[integer] | Admin interface configuration | 1 year |
| PHPSESSID | Preserves user session state across page requests. | Session |
| __eucookielaw | Remember acceptance of cookie policy | 180 days |
| wpbo_1521 | Technical | 1 month |
| wordpress_test_cookie | Technical | Session |
| wordpress_[32 digit hex number] | Authentication details of logged in users | Session |
| wordpress_logged_in_[32 digit hex number] | Indication of being logged in | Session |
| wordfence_verifiedHuman | Distinguish between a human visitor and a bot | 1 day |
| wordfence_sec_[32 digit hex number] | Distinguish between an administrator and other logged in users | Session |
| wfCBLBypass | Not currently used | Session |
| wf_loginalerted_[32 digit hex number] | Only set for administrators | 1 year |
| wfwaf-authcookie-[32 digit hex number] | Distinguish between logged in and not logged in users, used by the application firewall | 1 day |
| woocommerce_items_in_cart | Technical | Session |
| woocommerce__cart_hash | Technical | Session |
| wpp_popup_2073_closed | Technical | 30 days |
| wptouch_customizer_use | Technical | Session |
| mailchimp_landing_site | Technical | 1 month |
| _ga | Unique ID for analytics | 2 years |
| _gid | Unique ID for analytics | 1 day |
| _gat_gtag_UA_[8+1 digits] | Throttle request rate | 1 day |
| catAccCookies | Remember visitor agreement with cookie policy | 1 year |
| vuid | Vimeo analytics | 2 years |
| nid | Targeting Google ads | 6 months |
| ads/ga-audiences | Retargeting Google ads | Session |
| ysc | Tracks Youtube videos seen | Session |
| visitor-info1-live | Estimate of bandwidth for youtube videos | 179 days |
| cookies.js | unknown | Session |
| testFormillacookie | Maintain connection during chat | Session |
| comment_author_{HASH} | Allows commenters to add a comment without retyping personal information (Note: you may opt out of this cookie by not checking the box “Save my name, email, and website in this browser for the next time I comment.” below the comment zone) | 1 year |
| comment_author_email_{HASH} | Allows commenters to add a comment without retyping personal information (Note: you may opt out of this cookie by not checking the box “Save my name, email, and website in this browser for the next time I comment.” below the comment zone) | 1 year |
| comment_author_url_{HASH} | Allows commenters to add a comment without retyping personal information (Note: you may opt out of this cookie by not checking the box “Save my name, email, and website in this browser for the next time I comment.” below the comment zone) | 1 year |
| wp_woocommerce_session_{HASH} | Used for payments via Stripe (see also Stripe’s cookie policy) | |
| _stripe_mid | Used for payments via Stripe | |
| _stripe_sid | Used for payments via Stripe | |
| cookie_notice_accepted | Used to hide a nag message about cookie use | 1 year |