Kanban is at the core of lean practices Why get kanban training? Taiichi Ohno, one of the founding spirits of the Toyota Production System (TPS), called kanban the "operating method" of the … [Read More...] about Kanban training vs. lean training
Consulting & Coaching
We help define service improvement strategies, we help select and integrate tools and embed those changes in your culture.
Whether eLearning or face to face, we share our decades of experience in managing services, using kanban & lean and implementing tools.
Authoring & Speaking
An often requested keynote speaker, managing director Robert Falkowitz has various articles and books on service management to his credit.
Upcoming events where we will speak
What does agility mean in the context of managing services? How is it different from agility in the development of software?
An indicator of the increasing popularity of kanban is the number of software tools and online services that claim kanban functionality. For those practitioners who have seen the tremendous benefits … [Read More...] about When is a kanban tool not a kanban tool?
I am often asked what software tools are available to support the use of kanban. Many lists of such kanban tools already exist (see the end of this article) and I do not intend to repeat the same … [Read More...] about How to select kanban tools