A key assumption underpinning kanban is that context switching in work performed by people—the inevitable by-product of multitasking—leads to considerable waste. When individuals perform knowledge … [Read More...] about Multitasking, kanban & neuroscience
Consulting & Coaching
We help define service improvement strategies, we help select and integrate tools and we help embed those changes in your culture.
Whether eLearning or face to face, we share our decades of experience in managing services, kanban, lean and tools utilization.
Authoring & Speaking
An often requested keynote speaker, Robert Falkowitz has various articles and books on service management to his credit.
Kanban is at the core of lean practices Why get kanban training? Taiichi Ohno, one of the founding spirits of the Toyota Production System (TPS), called kanban the "operating method" of the … [Read More...] about Kanban training vs. lean training
I am often asked what software tools are available to support the use of kanban. Many lists of such kanban tools already exist (see the end of this article) and I do not intend to repeat the same … [Read More...] about How to select kanban tools