A Sankey diagram is used to provide a visual analysis of flows. While it might be most commonly used to display the flow of materials through a distribution system, such as petroleum and its derived … [Read More...] about Using Sankey diagrams for kanban
Consulting & Coaching
We help define service improvement strategies, we help select and integrate tools and we help embed those changes in your culture.
Whether eLearning or face to face, we share our decades of experience in managing services, kanban, lean and tools utilization.
Authoring & Speaking
An often requested keynote speaker, Robert Falkowitz has various articles and books on service management to his credit.
Events where we speak
I am often asked what software tools are available to support the use of kanban. Many lists of such kanban tools already exist (see the end of this article) and I do not intend to repeat the same … [Read More...] about How to select kanban tools
Kanban is at the core of lean practices Why get kanban training? Taiichi Ohno, one of the founding spirits of the Toyota Production System (TPS), called kanban the "operating method" of the TPS.1 … [Read More...] about Kanban training vs. lean training