An automated value stream map is an advanced example of how information visualizations may be integrated into service system management tools.
Service management tools include only rarely the visualizations that provide a high level of information to support the management of services. The reasons for this and many examples of high-level visualizations are provided.
I went to the supermarket yesterday and was delighted to see a standard kanban practice was implemented there. Attempting to limit the density of the shoppers in the store, you had to wait at the entry for a card—in fact, a kanban card—before entering. At the exit, you returned the card, enabling another entry to […]
In this age of visual management, Bayesian reasoning, machine learning and other statistical methods, it is increasingly important to understand how certain we are about the “facts” and how to visualize that uncertainty.
Visualizations are but one channel among many for communicating messages. What are its particular advantages? In addition to describing many of the benefits of information visualizations, I end this article with a few caveats regarding their difficulties or misuse.
A glossary of information visualization terms as used in this series of articles
In the early days of digital computing and personal computing, our tools were largely monotone: screens with green or orange characters against a black field and dot-matrix printers whose ribbons had but a single color. As color screens and printers became common, so did the color capabilities of the software applications we use. I think […]
Some information about how we see, or how we do not see, is useful to understand various techniques used on creating information visualizations.