|Event date:||21 May 2011 10:00 UTC+1 - 10:45|
|Venue:||itSMF Greece Annual Conference|
A discussion of building business cases for ITSM improvement initiatives based on the Cost of Quality method
|Event organizer:||itSMF Hellas||Organizer's web site|
|Price per seat:||CHF50.00||See event organizer's site for more details|
The Cost of Quality—Building a Service Management Business Case and Preparing for Continual Improvement
itSMF Greece Annual Conference
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