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The Cost of Quality—Building a Service Management Business Case and Preparing for Continual Improvement

Event date:21 May 2011 10:00 UTC+1 - 10:45
Venue:itSMF Greece Annual Conference
Athens
Greece
Details:

A discussion of building business cases for ITSM improvement initiatives based on the Cost of Quality method

cost vs. quality
Event or­ga­ni­zer:itSMF HellasOrganizer's web site
Available places:∞
Price
per seat:
CHF50.00See event organizer's site for more details
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The Cost of Quality—Building a Service Management Business Case and Preparing for Continual Improvement

itSMF Greece Annual Conference

Athens,

Greece

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