|Event date:||2 November 2004 14:00 UTC+1 - 15:00|
The IT Infrastructure Library (ITIL) is a framework for best practices for IT Service Management.
|Event organizer:||CERN Computing Seminars||Organizer's web site|
|Price per seat:||See event organizer's site for more details|
ITIL, Best Practice, and IT Service Management
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