Kanban meets ITSM

Why should service managers (or any knowledge workers) be interested in Kanban? The simple answer is that Kanban typically helps us to reduce the cycle times for our work by a factor of 3x to 8x, or even more.Do you want to deliver more results with higher quality and less stress on workers in weeks instead of years? In days instead of months? Then Kanban is currently the single most powerful method to achieve such results.

Participation in this event is by invitation.