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Supplier Management according to ISO/IEC 20000

15 December 2012 by Robert Falkowitz 6 Comments

Increasing dependency on suppliers As we depend increasingly on third parties to provide to our customers the services they expect, the capability of a service provider to manage those parties and govern the overall network of suppliers increases in importance proportionally. There has been a slow, but steady, adoption of practices as defined by ISO/IEC […]

Filed Under: Supplier management Tagged With: ISO/IEC 20000, scope, supplier management

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