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On the origin and the descent of managing services. We put meat on the bones.

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Build Your ITSM Tool Set using an Architect

Event date:22 November 2011 15:00 UTC+1 - 16:00
Venue:Rheingoldhalle
Rheinstraße 66
Mainz
Germany
Details:

Presentation of how the selection and implementation process of ITSM tools should be based on ITSM architectural principles. Presentation is drawn from the book IT Tools for the Business when the Business is IT.

ITSM Application Architecture
Event or­ga­ni­zer:IT Best Service 2011
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Build Your ITSM Tool Set using an Architect

Rheingoldhalle

Rheinstraße 66
Mainz,
55116
Germany

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