|Event date:||22 November 2011 15:00 UTC+1 - 16:00|
Presentation of how the selection and implementation process of ITSM tools should be based on ITSM architectural principles. Presentation is drawn from the book IT Tools for the Business when the Business is IT.
|Event organizer:||IT Best Service 2011|
|Available places:||∞||See who's already registered:|
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