• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training & Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

communications

A Manifesto for Service Management Agility—Part V

7 November 2017 by Robert Falkowitz 1 Comment

decision-making authority vs cost cutting

I have written four articles, each analyzing one of the propo­si­tions of the Manifesto for Agile Software Development and proposing a modified ver­sion based on the issues characterizing the management of services. In this article, I ask whether there are values pro­moting agility and specific to the management of services that I have not yet […]

Filed Under: Agility, Service Management Tagged With: agile manifesto, agility, communications, decision making, manifesto, manifesto for software development, organizational structure, Service Management

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The Three Indicators
  • Visualization of Configurations
  • How to increase visualization maturity

Tag Cloud

context switching flow risk knowledge management value leadership lead time agile priority knowledge work lean process metrics urgency ITSM ITIL bias problem change control process incident service manager rigidity waste adaptive case management tools automation impact manifesto for software development kanban board agility cause kanban training Incident Management histogram value stream Service Management manifesto kanban incident management tools change management
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2021 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in