This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

kanban card

Kanban in the Time of Corona

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I went to the supermarket yesterday and was delighted to see a standard kanban practice was implemented there. Attempting to limit the density of the shoppers in the store, you had to wait at the entry for a card—in fact, a kanban card—before entering. At the exit, you returned the card, enabling another entry to […]

Is Kanban a Visual Management Method?

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Kanban is very frequently described as “a visual management method for projects”. But is this really true? I believe it misses the core of understanding kanban and creates many misconceptions.