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Is Kanban a Visual Management Method?

12 February 2019 by Robert Falkowitz Leave a Comment

kanban board with swim lanes

Kanban is very frequently described as “a visual management method for projects”. But is this really true? I believe it misses the core of understanding kanban and creates many misconceptions.

Filed Under: Kanban Tagged With: just in time, kanban board, kanban card, kanban maturity, knowledge work, marey chart, Marshall McLuhan, project management method, pull method, push method, ticketing tools, Toyota Production System, visualization, work flow

Kanban and field service

12 June 2018 by Robert Falkowitz Leave a Comment

Mobile card board in vehicle

Field service work has a variety of constraints and special characteristics that may influence how the flow of field service work is managed using kanban. What is different about field service and what should we take into account when using kanban to manage field service work? Many of the issues that I will describe may […]

Filed Under: Kanban Tagged With: field service, kanban board, mobile kanban board, pre-commitment, resource liquidity, robotic process automation, waste

Using spare time

5 March 2018 by Robert Falkowitz 1 Comment

lean-kanban task management goals

There is a strong contrast between the traditional management view of spare time and the kanban view. Traditional managers1 view spare time as something to avoid, as a sign of inefficiency or even laziness. One im­por­tant responsibility of such managers is to keep workers busy. In contrast to this, network queuing theory—and kanban in particular—show […]

Filed Under: Kanban Tagged With: continual improvement, coordination, Cynefin Framework, incremental improvement, kanban board, learning, leisure, perfection, spare time, value stream, waste

When is a kanban tool not a kanban tool?

7 February 2018 by Robert Falkowitz

value stream on card board

An indicator of the increasing popularity of kanban is the number of software tools and online services that claim kanban functionality. For those practitioners who have seen the tremendous benefits of kanban, this should be a gratifying development. But what does it really mean for a tool to support or to enable kanban? And what […]

Filed Under: Kanban, Tools Tagged With: blockage, class of service, deterministic management, flow, kanban board, Little's Law, muri, priority, probabilistic management, pulling work, pushing work, queue length, team autonomy, Theory of Constraints, tools selection, value stream, visualization, WIP limit, work item

How to select kanban tools

10 February 2017 by Robert Falkowitz Leave a Comment

Drill

I am often asked what software tools are available to support the use of kanban. Many lists of such kanban tools already exist (see the end of this article) and I do not intend to repeat the same information here. Instead, I would like to explain my view of the architecture of kanban tools and […]

Filed Under: Kanban, Tools Tagged With: kanban board, kanban tools, reporting tools

A Value Stream for Service Management

1 July 2015 by Robert Falkowitz 9 Comments

kanban board with swim lanes

One of the main benefits of a lean/kanban approach to IT is the simplification of processes expressed in the value stream of each team. But IT teams are sometimes indoctrinated with process frameworks coming from approaches such as COBIT® or ITIL®. They may be at a loss to understand how a single value stream can […]

Filed Under: Kanban Tagged With: cross-functional teams, kamishibai board, kanban, kanban board, lean management, operational tasks, TPM board, value stream

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