• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training and Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

manager

Leaders, managers and bosses

7 August 2014 by Robert Falkowitz Leave a Comment

Everyone is talking about leadership Leadership is a popular theme for pundits these days. Many of them repeat the quote from (at the time) ex-U.S. president Theodore Roosevelt: People ask the difference between a leader and a boss … The leader works in the open, and the boss in covert. The leader leads, and the […]

Filed Under: Organization Structure Tagged With: boss, cattle drover, leadership, learning, manager, shepherd

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The role of the problem manager
  • The Three Indicators
  • Visualization of Configurations

Tag Cloud

flow resource liquidity incident management tools agile Incident Management risk change management priority ITSM impact automation kanban lean management ITIL leadership knowledge work manifesto rigidity bias waste tools incident knowledge management adaptive case management service request problem kanban board process cause lean value Cost of Delay lead time change control value stream flow efficiency manifesto for software development process definition urgency service manager
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2022 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in