• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban Software
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training and Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

shepherd

Leaders, managers and bosses

7 August 2014 by Robert Falkowitz Leave a Comment

Everyone is talking about leadership Leadership is a popular theme for pundits these days. Many of them repeat the quote from (at the time) ex-U.S. president Theodore Roosevelt: People ask the difference between a leader and a boss … The leader works in the open, and the boss in covert. The leader leads, and the […]

Filed Under: Organization Structure Tagged With: boss, cattle drover, leadership, learning, manager, shepherd

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • Verbs, nouns and kanban board structure
  • The role of the problem manager
  • The Three Indicators

Tag Cloud

lead time cause ITIL process definition context switching value stream Cost of Delay Incident Management lean management ITSM risk value flow efficiency kanban training agile lean waste knowledge management kanban board service management tools automation kanban incident flow process metrics process manifesto for software development incident management tools service request manifesto service manager histogram impact priority problem change management bias rigidity knowledge work resource liquidity
  • Kanban Software
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2023 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in