• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training & Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

vision

…in a vision once I saw

18 December 2014 by Robert Falkowitz Leave a Comment

Damsel with a dulcimer

The main emotional drivers of organizations are fear and hope. Fear is kept under control through the management of risk. Hope is embodied and managed via a shared vision.☭ The vast majority of the management activities (as opposed to the manufacturing or service delivery activities) in any organization are derived from this dyad, although fear […]

Filed Under: Vision Management Tagged With: fear, goals, hope, management by objective, mission statement, motivation, objective, Peter Drucker, risk, vision, vision management, vision statement

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The Three Indicators
  • Visualization of Configurations
  • How to increase visualization maturity

Tag Cloud

Incident Management agile priority cause lean management waste manifesto flow service request histogram statistical control chart value stream incident agility knowledge work knowledge management ITSM automation bias risk rigidity lead time lean process flow efficiency change management problem process definition leadership Service Management Cost of Delay service manager incident management tools tools ITIL kanban training kanban impact manifesto for software development kanban board
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2021 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in