In this age of visual management, Bayesian reasoning, machine learning and other statistical methods, it is increasingly important to understand how certain we are about the “facts” and how to visualize that uncertainty.
This view of service management...
On the origin and the descent of managing services. We put meat on the bones.
In this age of visual management, Bayesian reasoning, machine learning and other statistical methods, it is increasingly important to understand how certain we are about the “facts” and how to visualize that uncertainty.