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On the origin and the descent of managing services. We put meat on the bones.

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bias

Visualizing uncertainty

15 January 2020 by Robert Falkowitz 1 Comment

gradient chart of expected disk model life

In this age of visual management, Bayesian reasoning, machine learning and other statistical methods, it is increasingly important to understand how certain we are about the “facts” and how to visualize that uncertainty.

Filed Under: Visualization Tagged With: bias, box plot, buckets, complex adaptive system, continuous visual encoding, error bar, gradient chart, histogram, Hubbard, hypothetical outcome plot, Kahneman, probability density function, saturation, statistical control chart, systematic error, Value suppressing uncertainty palette, violin plot

Information Visualization or Data Visualization?

21 November 2019 by Robert Falkowitz 3 Comments

Data visualization communication model

It is useful to distinguish between “data visualizations” and “information visualizations”. How do they differ and how can this distinction help us make more effective visualizations?

Filed Under: Visualization Tagged With: bias, data visualization, decision-maker, ethics, information visualization, rhetoric

The Service Manager’s Role in AI

28 June 2019 by Robert Falkowitz 1 Comment

Bayes Theorem and Changes in Probability of having a Disease

If an AI is designed and used as a component in a service, what is the role of the service manager throughout the lifetime of that AI?

Filed Under: Artificial Intelligence Tagged With: AI operations, bias, data collection, probably approximately correct, service manager, solution design, supervised learning, unsupervised learning

Creativity, Quintessence and AI

13 January 2018 by Robert Falkowitz 1 Comment

Asio flammeus

Certain users of artificial intelligence systems make the assumption that by reversing the use of a neural network—solving for the inputs rather than solving for outputs—they can use AI towards creative ends. In my view, this approach is a misrepresentation of what we understand by creativity. However, this technique is very useful in analyzing human […]

Filed Under: Artificial Intelligence Tagged With: bias, machine learning, pareidolia, quintessence

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