Service management tools include only rarely the visualizations that provide a high level of information to support the management of services. The reasons for this and many examples of high-level visualizations are provided.
statistical control chart
In this age of visual management, Bayesian reasoning, machine learning and other statistical methods, it is increasingly important to understand how certain we are about the “facts” and how to visualize that uncertainty.
Visualizations are but one channel among many for communicating messages. What are its particular advantages? In addition to describing many of the benefits of information visualizations, I end this article with a few caveats regarding their difficulties or misuse.