• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training & Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

violin plot

Visualizing uncertainty

15 January 2020 by Robert Falkowitz 1 Comment

gradient chart of expected disk model life

In this age of visual management, Bayesian reasoning, machine learning and other statistical methods, it is increasingly important to understand how certain we are about the “facts” and how to visualize that uncertainty.

Filed Under: Visualization Tagged With: bias, box plot, buckets, complex adaptive system, continuous visual encoding, error bar, gradient chart, histogram, Hubbard, hypothetical outcome plot, Kahneman, probability density function, saturation, statistical control chart, systematic error, Value suppressing uncertainty palette, violin plot

Violin plots for services & kanban

16 March 2018 by Robert Falkowitz 1 Comment

Concept of a violin plot

I have frequently remarked that “traditional” analysis of service events and the plotting of data is highly misleading. This is due to a distribution of data that is neither symmetric nor normal. A useful data plotting tool for asymmetric, non normal data distributions is the violin plot. This article joins my series of articles concerning […]

Filed Under: Graphical management tools, Kanban, Service Management Tagged With: asymmetric distribution, box plot, histogram, interquartile range, lead time, median, normal distribution, probability density, reliability, tools, violin plot

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The Three Indicators
  • Visualization of Configurations
  • How to increase visualization maturity

Tag Cloud

histogram waste rigidity agile cause service management tools process metrics manifesto for software development flow efficiency automation incident management tools leadership Service Management manifesto lean management agility statistical control chart ITSM change management kanban lean problem tools priority value stream incident flow knowledge management process definition service manager service request ITIL knowledge work impact Cost of Delay risk resource liquidity bias kanban board Incident Management
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2021 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in