• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training and Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

operational changes

The scope of change control

18 November 2012 by Robert Falkowitz Leave a Comment

With the publication of ITIL® ver. 3 in 2007, a clear stance was taken regarding the scope of change management. The authors of the Service Transition volume pointed out the rather obvious fact that changes at almost any place in the value network of service delivery could impact the quality of the services. Therefore, it […]

Filed Under: Change management Tagged With: agile, automation, change control, change management, Continuous Delivery, customer changes, Devops, infrastructure as code, ITIL, ITSM, operational changes, service life-cycle, strategic changes, supplier changes, tactical changes

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The role of the problem manager
  • The Three Indicators
  • Visualization of Configurations

Tag Cloud

agile bias waste service management tools cause ITIL manifesto for software development automation statistical control chart rigidity lean lean management kanban training service request risk tools impact resource liquidity Incident Management kanban manifesto lead time flow efficiency value stream knowledge management change management leadership adaptive case management kanban board change control urgency flow knowledge work process value ITSM incident management tools problem incident Cost of Delay
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2022 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in