• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training & Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

clustered scatter plots

Information Visualizations for Service Management

24 April 2020 by Robert Falkowitz 1 Comment

contour map

Service management tools include only rarely the visualizations that provide a high level of information to support the management of services. The reasons for this and many examples of high-level visualizations are provided.

Filed Under: Service Management, Visualization Tagged With: bee swarms, bump charts, clustered scatter plots, contour maps, cumulative flow diagrams, customer journey maps, directed graphs, heat maps, histogram, Marey charts, parallel coordinates, perceptual maps, sankey charts, statistical control chart, stream graphs, tile maps, value stream maps, violin plots, Wardley maps

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The Three Indicators
  • Visualization of Configurations
  • How to increase visualization maturity

Tag Cloud

automation Service Management Incident Management problem process metrics service request incident knowledge management bias incident management tools ITIL service management tools agile flow risk tools change management change control rigidity process value stream Cost of Delay agility lean kanban training impact manifesto urgency ITSM kanban lead time kanban board value resource liquidity knowledge work adaptive case management context switching manifesto for software development waste cause
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2021 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in