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maturity model

Collaboration Maturity Levels

5 September 2015 by Robert Falkowitz

Raising a building

In my posting on a Continual Improvement Maturity Model, I invited readers to help expand and improve the model. Rob Worth made the excellent suggestion that such a model should also include an axis of collaboration, in addition to the other axes described there. He proposed a description of the various levels. Inspired by Rob’s […]

Filed Under: Continual improvement Tagged With: collaboration, communication, decision making, knowledge work, maturity, maturity model, teamwork

A Continual Improvement Maturity Model

21 July 2015 by Robert Falkowitz 15 Comments

Displaying continuous improvement maturity using a radar chart

A continual improvement maturity model♠ Over the past year, I have worked with several organizations wishing to start the continual improvement of their services and how they manage them. Continual improvement can be a profound cultural change for an organization. Many teams find it difficult to appropriate and internalize the principles of continual improvement. And […]

Filed Under: Continual improvement Tagged With: leadership, maturity level, maturity model

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