When managing work in an agile manner, we should consider three types of indicators: lead, lag and along.
Last week I saw a film about the group Ekta Parishad.1 This group applies methods derived from Mohandas Gandhi to help dispossessed Indians to regain their land and livelihood. The film centered on one of the main activities of the group, which is the training of the dispossessed people from a certain region on how […]
In my posting on a Continual Improvement Maturity Model, I invited readers to help expand and improve the model. Rob Worth made the excellent suggestion that such a model should also include an axis of collaboration, in addition to the other axes described there. He proposed a description of the various levels. Inspired by Rob’s […]
A continual improvement maturity model♠ Over the past year, I have worked with several organizations wishing to start the continual improvement of their services and how they manage them. Continual improvement can be a profound cultural change for an organization. Many teams find it difficult to appropriate and internalize the principles of continual improvement. And […]