• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training and Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • About us

queue length

When is a kanban tool not a kanban tool?

7 February 2018 by Robert Falkowitz

value stream on card board

An indicator of the increasing popularity of kanban is the number of software tools and online services that claim kanban functionality. For those practitioners who have seen the tremendous benefits of kanban, this should be a gratifying development. But what does it really mean for a tool to support or to enable kanban? And what […]

Filed Under: featured, Kanban, Tools Tagged With: blockage, class of service, deterministic management, flow, kanban board, Little's Law, muri, priority, probabilistic management, pulling work, pushing work, queue length, team autonomy, Theory of Constraints, tools selection, value stream, visualization, WIP limit, work item

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The role of the problem manager
  • The Three Indicators
  • Visualization of Configurations

Tag Cloud

knowledge management kanban training change management Incident Management lean bias manifesto histogram context switching incident problem Cost of Delay process metrics statistical control chart adaptive case management service management tools lead time risk ITIL impact cause tools incident management tools automation kanban rigidity flow urgency waste value stream leadership manifesto for software development kanban board knowledge work agile value change control process ITSM service request
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2022 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in