• Skip to main content
  • Skip to primary sidebar

This view of service management...

On the origin and the descent of managing services. We put meat on the bones.

  • Kanban eLearning
  • Services
    • Kanban Software Solutions
    • Consulting & Coaching
    • Training & Seminars
  • Posts
  • Events
    • Events – Agenda View
    • Events – Calendar View
    • International Service Management Calendar
  • Publications
    • Our Publications
    • Notable Publications
    • Quotes
  • Subscribe

featured

When is a kanban tool not a kanban tool?

7 February 2018 by Robert Falkowitz

value stream on card board

An indicator of the increasing popularity of kanban is the number of software tools and online services that claim kanban functionality. For those practitioners who have seen the tremendous benefits of kanban, this should be a gratifying development. But what does it really mean for a tool to support or to enable kanban? And what […]

Filed Under: featured, Kanban, Tools Tagged With: blockage, class of service, deterministic management, flow, kanban board, Little's Law, muri, priority, probabilistic management, pulling work, pushing work, queue length, team autonomy, Theory of Constraints, tools selection, value stream, visualization, WIP limit, work item

Kanban training vs. lean training

24 February 2017 by Robert Falkowitz Leave a Comment

Music lesson

Kanban is at the core of lean practices Why get kanban training? Taiichi Ohno, one of the founding spirits of the Toyota Production System (TPS), called kanban the “operating method” of the TPS.1 Insofar as TPS is the basis for what we call lean management, kanban is of central importance to lean. I would go […]

Filed Under: featured, Kanban Tagged With: kanban eLearning, kanban training, lean training

How to select kanban tools

10 February 2017 by Robert Falkowitz Leave a Comment

Drill

I am often asked what software tools are available to support the use of kanban. Many lists of such kanban tools already exist (see the end of this article) and I do not intend to repeat the same information here. Instead, I would like to explain my view of the architecture of kanban tools and […]

Filed Under: featured, Kanban, Tools Tagged With: kanban board, kanban tools, reporting tools

Primary Sidebar

Kanban eLearning

Kanban training online

Recent Posts

  • The Three Indicators
  • Visualization of Configurations
  • How to increase visualization maturity

Tag Cloud

adaptive case management service management tools flow service request lean management process metrics lean agility service manager problem value stream agile knowledge management bias process definition manifesto Cost of Delay knowledge work impact change management incident incident management tools cause urgency statistical control chart rigidity Incident Management risk Service Management manifesto for software development kanban board flow efficiency context switching change control ITIL resource liquidity kanban waste priority automation
  • Kanban eLearning
  • Services
  • Posts
  • Events
  • Publications
  • Subscribe
  • Rights & Duties
  • Personal Data

© 2014–2021 Concentric Circle Consulting · All Rights Reserved.
Concentric Circle Consulting Address
Log in

This site uses cookies . You accept those cookies when you continue to use this site. Cookie policyAllow cookiesNo 3rd party non-functional cookiesCookie policy
You can revoke your consent any time using the Revoke consent button.Change cookie settings