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On the origin and the descent of managing services. We put meat on the bones.

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Cynefin Framework

Using spare time

5 March 2018 by Robert Falkowitz 1 Comment

lean-kanban task management goals

There is a strong contrast between the traditional management view of spare time and the kanban view. Traditional managers1 view spare time as something to avoid, as a sign of inefficiency or even laziness. One important responsibility of such managers is to keep workers busy. In contrast to this, network queuing theory—and kanban in particular—show […]

Filed Under: Kanban Tagged With: continual improvement, coordination, Cynefin Framework, incremental improvement, kanban board, learning, leisure, perfection, spare time, value stream, waste

What is creativity?

10 December 2017 by Robert Falkowitz 2 Comments

can of soup

In preparation for a discussion of creativity and artificial intel­li­gence, I will describe here how I understand “creativity”. My pur­pose is to set the stage for that other discussion, in which I will address what I find to be a key misrepresentation in the current capabilities of artificial intel­li­gence. I believe that we can judge […]

Filed Under: Artificial Intelligence Tagged With: AI, Albert Einstein, Andy Warhol, Bobby Fischer, coherence, creativity, Cynefin Framework, Donald Byrne, Friedrich Kekulé, General Theory of Relativity, gibberish, Ginevra de' Benci, innovation, Leonardo da Vinci, novelty, obviousness, Richard Feynman

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